Young Businesswomen

FAQs

Is my Credit Card details safe?

Yes. We've partnered with Stripe & Paymark - both are leading providers of online credit card payment processing. Stripe is used by companies like: Xero / Booking.com / Salesforce / Hubspot / Lyft / Wish and many more. Check them out for yourself www.stripe.com. Paymark is used by companies all across New Zealand - check them out www.paymark.co.nz

Does Giv2 Store my Credit Card details?

No. We use leading credit card processing partners (like Stripe and Paymark) to securely manage all credit card transactions and details. You are safe knowing a world-leading provider is making sure your credit card details remain secure.

Does Giv2 share my details with charities or fundraising groups

We provide the organisations that use Giv2 for their cashless donations with the information related to the transactions they have received. In your donor profile, you can opt not to share your email address with the organisations you donate to. However, we believe it is your right (almost obligation) to hold accountable those organisations you donate to, to use the funds wisely. Receiving their newsletter is a great way for you to do this, and you can always unsubscribe from that when you choose. 

How much of my donation gets to the cause I'm supporting?

All credit card companies impose a processing fee. We offer organisations the choice of using either Stripe or Paymark to process the donations they receive. Giv2 adds a charge of 19c + 1.9% per transaction as our service fee. For example, a $10 donation to an organisation using our Stripe model will receive $9.03.

Even this small cost is better than not being able to support the cause.

Do I get a donation receipt to claim my 33% rebate

Yes, when it is a New Zealand registered charity using Giv2 to receive donations. IRD rules are clear that Donations to a registered charity does qualify for the rebate but Contributions don't (when you received something of value in return, i.e a cupcake, or entry to an event). The Giv2 platform lets charities set up their QR codes accordingly. As a user, you will receive an email confirming either your contribution or providing you your tax receipt as appropriate.